Craftsmanship

Craftsmanship is a mentality we can bring into all our work but particularly our work in bureaucracies.

The unacknowledged value of hierarchy and the role of change makers in your organisation.

Now we address a vague sense of unease, happiness or fulfilment, and productivity in the service economy.

We are Craftsmen: we do a job well for its own sake. The technocrat and the anarchist. The importance of (mastering) ideas. Administrative evil.