Uncertainty and Productivity

A friend and I were talking about uncertainty and before it lurched to Heisenberg we discussed its relevance to management. Taleb’s “Antifragile” is a nice approach to uncertainty in “a world we don’t understand” and broadens the casual use beyond vacillation or simply indecision. But not all of us have time to read 500-odd pages …

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Productivity and Emotional Balance

Productivity in manufacturing is affected by Taiichi Ohno’s Seven Wastes: overproduction waiting transporting inappropriate processing unnecessary inventory unnecessary / excess motion defects The elimination of these wastes lies behind most manufacturing process improvement regimes. Waste comes in a different form in the service industries. John Seddon identifies this as failure demand – demand on your …

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